Terms and Conditions

1. Acceptance of Terms

By accessing or using the HQE Systems platform (the "Service"), operated by HQE Systems ("we," "us," or "our"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, you must not access or use the Service.

These Terms apply to all users of the Service, including employees, administrators, vendors, customers, and any other persons who access or use the platform.

2. Description of Service

The Service is a business management and collaboration platform that provides features including but not limited to:

• Project and task management
• Team messaging and communication
• Document management and knowledge base
• Employee and HR management
• Invoicing and financial tracking
• Vendor and customer relationship management
• AI-powered assistance and automation
• Calendar and scheduling
• Reporting and analytics

3. User Accounts

3.1 Account Creation

Access to the Service requires a user account created by an authorized administrator of your organization. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.2 Account Security

You agree to:

• Keep your password secure and confidential
• Not share your account credentials with any other person
• Notify your administrator immediately of any unauthorized use of your account
• Not attempt to access another user's account without authorization

3.3 Account Termination

Your organization's administrators may deactivate or terminate your account at any time. We also reserve the right to suspend or terminate accounts that violate these Terms.

4. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:

• Use the Service for any illegal or unauthorized purpose
• Upload, transmit, or distribute any malicious code, viruses, or harmful content
• Attempt to gain unauthorized access to any part of the Service, other accounts, or connected systems
• Interfere with or disrupt the integrity or performance of the Service
• Use the Service to harass, abuse, or threaten other users
• Reproduce, duplicate, copy, sell, or resell any part of the Service without express written permission
• Use automated scripts, bots, or other means to access the Service without authorization
• Circumvent or attempt to circumvent any access controls or security measures
• Upload content that infringes on the intellectual property rights of others

5. Intellectual Property

5.1 Our Intellectual Property

The Service, including its original content, features, functionality, design, and underlying technology, is owned by HQE Systems and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works based on the Service without our express written consent.

5.2 Your Content

You retain ownership of any content you create, upload, or submit through the Service ("User Content"). By submitting User Content, you grant us a non-exclusive, worldwide, royalty-free license to use, store, process, and display your User Content solely as necessary to provide and operate the Service.

5.3 Feedback

If you provide feedback, suggestions, or ideas about the Service, we may use such feedback without any obligation to you.

6. AI-Powered Features

The Service includes AI-powered features (collectively, "AI Features") that provide automated assistance such as message summarization, content drafting, and intelligent suggestions.

• AI Features are provided as tools to assist you and should not be relied upon as the sole basis for important decisions
• AI-generated content may contain errors or inaccuracies — you are responsible for reviewing and verifying any AI-generated output
• Content you submit to AI Features may be processed by third-party AI providers (such as Anthropic) in accordance with their respective terms and privacy policies
• We do not guarantee the accuracy, completeness, or reliability of any AI-generated content

7. Third-Party Integrations

The Service integrates with third-party services including Google Workspace, email delivery providers, and communication platforms. Your use of these integrations is subject to the respective third party's terms of service and privacy policies. We are not responsible for the practices or content of third-party services.

8. Data and Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your information. By using the Service, you consent to the data practices described in the Privacy Policy.

9. Service Availability

We strive to maintain the availability and reliability of the Service, but we do not guarantee uninterrupted or error-free operation. We reserve the right to:

• Modify, suspend, or discontinue any part of the Service at any time
• Perform maintenance that may temporarily affect availability
• Update the Service's features and functionality

We will make reasonable efforts to provide advance notice of planned maintenance or significant changes.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

• THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED
• WE DISCLAIM ALL WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
• IN NO EVENT SHALL HQE SYSTEMS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE
• OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOUR ORGANIZATION FOR THE SERVICE DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM

11. Indemnification

You agree to indemnify, defend, and hold harmless HQE Systems, its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any rights of another party
• Any User Content you submit through the Service

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions. Any legal action or proceeding relating to these Terms shall be brought exclusively in the courts located in the State of Florida.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on this page and updating the "Effective Date" above. Your continued use of the Service after changes are posted constitutes acceptance of the revised Terms.

15. Contact Us

If you have any questions about these Terms, please contact us at: